Please use this form to apply for a wastewater reduction. We will respond to your request within six working days.
If you have more than one property, please use one form for each application.
We have received your wastewater reduction form.
Thank you for applying for a wastewater reduction. We'll be in touch with you in the next six working days.
Are you entitled to a wastewater reduction?
You can apply for a reduction if less than 90% of the wastewater from your property drains into our sewer. Find out more.
Find out more about non-return of water to the sewer.
Information you need to complete this form
To complete this form you will need to provide your:
- Thames Water account number (printed at the top of your bill)
- Full name, contact number, email address and account address
- Supporting information for your claim
Once you start filling in this form, please don't use the back button on your browser or leave this page as anything entered will be lost.
Contact details:Please provide your email address and telephone number including area code.
Your mailing address (if different to the account address)
Water meter reading:We will use your meter readings to assess your reduction.
How to read your water meter
When reading your water meter, you only need to note the black numbers. Depending on the type of meter, it may have four or five black numbers. You don't need to note any numbers in red.
If you have more than 2 sub-meters please provide the readings and dates they were taken in the additional information box above.
Before sending this form, please double-check that your details are correct below.
Your contact details:
Your account details:
Your mailing details:
Water meter Readings:
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