Do you qualify for a surface water drainage reduction?
You can ask us for a reduction in your charges if the surface water from your property does not drain into our sewer. Find out more
Information you need to complete this form
To complete this form you will need to provide your:
- Thames Water account number (printed at the top of your bill)
- Full name, contact number, email address and account address
- Consent for us to visit your property if required
- Supporting information for your claim.
All fields marked with required must be completed before submitting this form.This is a one-page form