Please use this form to apply for the Water Direct scheme.
We've received your application to have payments taken directly from your benefit.Thank you for applying to have payments taken directly from your benefit. The details you've provided will be passed to the Jobcentre Plus and may take six to eight weeks to process.
About the Water Direct scheme
Filling in this form will allow us to apply to the Department for Work and Pensions (DWP) for a regular payment towards your water bill. If successful, this amount will come out of your benefits automatically.
Information you need to complete this form
To complete this form you will need to provide your:
- Full name, contact number, email address and account address
- Thames Water account number (printed at the top of your bill)
- Your National Insurance number, your date of birth and details of the benefit you receive that entitles you to apply for the Water Direct scheme.
It's important that the person completing the form has the authority to change any details.
When you're filling out the form, please make sure anything that you enter is the same as it is on your bill. So if we've made a mistake and your name or address is spelt wrong on your bill, please use the same wrong spelling on the form, as that's what we'll have on record. If you don't do this you may run into error messages.
Once you start filling in this form, please don't use the back button on your browser or leave this page as anything you enter will be lost.
Completing this form will allow us to apply to the Department for Work and Pensions (DWP) to receive a regular payment towards the amount due on your Thames Water account. If successful, the money will come out of your benefits automatically.
Contact details:Please provide your email address and telephone number, including area code.
Your mailing address (if different to the account address)
Details required for this application
Please provide the name of the person who is responsible for paying the Thames Water bill at this property.
The details you've provided will be passed to the JobCentre Plus. It can take them six to eight weeks to process your application. Under Data Protection Policy, we'll disclose arrears on the account upon their request.
Before you send this form, please double-check that your details are correct below.
Your contact details
Your account details:
Details required for the application
Helping you keep an eye on your finances 24/7
Thanks, we've received your feedback
Thanks - by giving us your feedback you help us provide a better service.