Water Direct scheme

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Apply for Water Direct scheme

If your application is successful, you won’t need to worry about further debt recovery action being taken.

Many customers find that payments are easier to manage as they are spread in a more affordable way.

Did you know

A number of the main welfare benefits are being replaced by Universal Credit. This means the way you receive your benefits may change.

Next steps

Completing our online form will allow us to apply to the DWP to receive regular payments from your benefits.

The details you provide will be passed to JobCentre Plus and it can take six to eight weeks to process the application. Under our privacy policy, we will tell JobCentre Plus about any money you owe us on their request.

We don’t share your details with anyone else.

More help

If you don’t receive any of the qualifying benefits, there are lots of other ways we can help you to pay what you owe and stop debt recovery action.

Download our leaflet, or contact us for more information:

How to get help if you can't pay your bill (0.12Mb)

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