Please use this form to update or change the address we use to send your bills or write to you. If you are moving home, you will need to use this form.
Information you need to complete this form
To complete this form you will need to provide your:
- Thames Water account number (printed at the top of your bill)
- Full name, contact number, email address, account address and mailing address
We've received your updated mailing address
Thanks for letting us know you wish to change the mailing address on your account. We'll update your details within the next six working days.
We have updated your the mailing address on your account
Please answer your choice of 2 questions below so we can check that it's you:
Contact details:Please provide your telephone number including area code and email address.
Your new mailing address
Please provide the mailing address where you'd like to to receive bills or letters.
Before continuing, please double-check your details are correct below.
Your contact details:
Your account address:
Your new mailing address:
Keep an eye on your finances 24/7
Thanks for your feedback
Thanks - by giving us your feedback you help us provide a better service.